Refund policy

Return & Refund Policy

1. All Sales Are Final

At BonjourBoujeeBoutique , we take pride in the quality of our products. To ensure we can continue offering our customers the best possible pricing, all sales are final. Once an order has been shipped, we do not accept returns, exchanges, or cancellations for any reason. We encourage you to review your order carefully (size, color, quantity, and shipping address) before completing your purchase.

2. Exceptions: Damaged or Incorrect Items

The only exception to our "No Returns" policy is if an item arrives damaged or if you received the wrong product.

• Reporting Period: You must notify us within [48–72] hours of delivery.

• Evidence: Please email BonjourBoujee23@gmail.com with your order number and clear photos of the damaged item and the packaging.

• Resolution: If the claim is verified, we will send a replacement at no additional cost to you or issue a store credit.

3. Cancellations

Orders can only be canceled before they have entered the fulfillment process. Once a shipping label has been created or the item has left our facility, the sale is final.